WhatsApp Web connection
Connect a WhatsApp account by QR and keep connection state visible to workspace admins.
The core tools a team needs to operate a shared WhatsApp Inbox.
Zio focuses the first release on reliable messaging, team assignment, customer conversation handling, and self-service workspace setup.
Shared Inbox
Receive customer conversations into one workspace and reply from Zio.
Agents & roles
Use Owner/Admin, Supervisor, and Agent roles to separate team responsibilities.
Conversation assignment
Choose Manual, Round Robin, or Sticky routing and reassign conversations when needed.
Conversation lifecycle
Track Open, Follow-up, and Closed conversations with basic outcomes.
Manager visibility
See workspace conversation counts, channel health, and agent workload from the dashboard.
Guided onboarding
Follow a setup checklist from trial creation through the first WhatsApp message.
Country-aware pricing
View Zio launch pricing by supported market and currency without relying on live FX conversion.
Try the real workflow
Create workspaceStart with a workspace, then connect WhatsApp when you are ready.
The guided setup keeps the first test focused on the same flow your team will use later.